I just wanted to send you a quick email to thank you for the help that you gave me a few weeks ago when I placed my first order for a starter box for my two dogs to try.
The food arrived the next day, as promised, and I can’t even begin to tell you how much easier the portion size and packaging of the food has made my life! Usually I am there with a cleaver attempting to chop up a kg’s worth of food into 100g portions for them and it takes me forever. Not to mention the mess it makes and the smell of half a dozen, partially defrosted boxes of raw meat is awful. Now there is none of that! A 300g tray provides the perfect daily amount of food for my two – one gets 2 patties a day and the other gets 1 (split over 2 meals). I also love how quickly it defrosts if I accidentally forget to take some food out (which I have done before – bad Mamma!). I also seem to have way more space in the freezer because of the design of the tray; may even be able to put some ‘people food’ in there too now. The best bit of all though is the fact my husband will now feed the dogs! Usually he doesn’t like to touch their food but he doesn’t mind the patties – said they remind him of hamburgers.
The texture of the meat is great for my youngest (a Pomeranian named Maverick) as he is verrrryyyy fussy and will often turn his nose up at other brands as they are too ‘sloppy’ for him and contain too much blood. The patties keep their consistency even after being thawed and kept in the fridge and I am able to break them up into little chunks for him without it turning to a pile of mush. I used up all of the patties first but I had lots of their old food left and sure enough, some days Maverick would eat the old food and other days he wouldn’t; not once did he turn his nose up at Luna & Me! I had no doubt that my Pug, Rufus, would enjoy the food as I am pretty sure he would eat me if I sat still long enough but it’s just so nice to finally have a food that both of them look forward to. All of the old food is almost gone now so we have just placed an order for a month’s worth of Luna & Me for them, which I know they will enjoy.
I was recommended the food by another lady who has Pomeranians and I will be telling others about it. The ingredients are fab, the portion size is perfect, the packaging is great – just makes raw feeding so simple. It really is the easiest food I have ever come across and is the perfect food for people just starting out as well as those who have fed raw for a long time; I have been feeding raw now for 6 years and usually use some completes with a bit of DIY thrown in, but now I feel like I don’t have to do that to encourage Maverick to eat.
Thanks again for your help.
Laura, Rufus & Maverick
As a rule, I don’t generally give reviews but sometimes that rule goes out the window. That’s the case with Luna & Me. It’s not just the high quality of food, the fast service and new more comprehensive range of goodies available; it’s that extra mile that Sammy the owner is happy to go.
Both my dogs have been brought up on Luna & Me patties and, for a breed who are notoriously picky eaters, it’s so rewarding to see a nice clean food bowl every time. For any owner who has a picky eater then you’ll know what a relief that can be. As well as saving you a small fortune in wasted food!
Just before Christmas, my 8 month old puppy Corky, had to have major surgery on one of his front legs. As you can imagine, we were devastated. Strict crate rest following surgery has been a nightmare. For a puppy whose life was romping around in a big garden playing with his brother, and generally acting like crazy puppies do, then to be shut in a crate 24/7 was against everything a puppy is programmed to do. Within days we had huge problems stopping him from hurting himself trying to get out of his crate, in fact at one point he did hurt himself and that set him back a couple of weeks. I was tearing my hair out trying to find ways to keep him occupied but, most of all, trying to stop him from scratching with his front legs to get out of the crate. It was one of the main things the surgeon had told me he mustn’t do.
Sammy at Luna & Me heard what was happening. Without hesitation she was straight on the phone to me offering her help. It was just a couple of days before Christmas so was propbably one of her busiest times of the year especially with the recent new launch of goodies. That didn’t make any difference to Sammy, she spent a good hour on the phone to me talking through ways I could help Corky and generally supporting me and giving me confidence in the way forward. Within a day Corky had stopped scratching to get out of his crate. Instead of me sitting on the floor beside him all day trying to keep him amused and stopping him hurting himself I could sit on the sofa and watch him from there, you’ve no idea how good that felt – my back was especially grateful! What’s more, Corky has made such good progress now.
I was truly feeling out of my depth but Sammy’s knowledge of canine behaviour as well as nutrition really helped. She’s caring, compassionate as well as tremendously knowledgeable and genuinely more than happy to help where she can, that’s what makes Sammy and Luna & Me special. I can’t thank her enough.
I meant to email you that my dogs absolutely love your food.
Switch from dry was flawless ( I used to cook for them for a long time but gave up at some point) and they can’t wait their food time!
Thank you for an amazing product!
Merry Christmas Sammy and Luna and the team, thanks for looking after us this year, love Hollie and the Browns.
Sammy you have been fantastic in helping us and making sure Dobby has his delicious Luna and Me – even when life took us over and we were about to run out.
Your help, advice and knowledge has been invaluable.
Your dedication to the health and wellbeing of dogs is second to none and the food you make reflects this 100%.
Merry Christmas my lovely from Dobby and his human family.
I’d like to thank Sammy for all the time she spent talking to me yesterday and giving me terrific advice. It wasn’t food related but it was doggy related. To me, it just goes to show how caring she is that she took time out to ring me and spend ages on the phone helping me at what must be a really busy time for her. It shows how caring this super lady is. Many thanks Sammy – it seems to be working! x
Hi. Thanks for your help the other day. My food arrived for my dogs and the packaging and fact it’s weighed out into 100g portions will make my life so much easier! My fussy Pomeranian has eaten half of his first pattie and cleared the bowl so I’m hoping it continues this way 🙏 thanks again x
Your new website is perfect. The choice of great food and treats is perfect. So easy to navigate too.
Alfie went for his annual check up and injections last week. The vets were so pleased with how healthy he was. His weigh is a healthy 12.3kg. We are so pleased.
We’ve been asked to trial for the display team for the silver award good citizen scheme for crufts representing the Midlands. The selection day is the 28th January 2018. How proud are we of our boy. He’s come so far and he looks great. All down to training and a great diet of Luna and Me.
I’m going to place my order on Monday for an everyday and indulgence box and set up monthly deliveries so we’re always stocked up. Treats are on the list too.
Thanks again as always for supporting me on our nutritional journey.
Andrea and Alfie
Just wanted to say I love the new site and the products.
Fantastic to see the cat food and I know my dogs are going to love the Coconut crunch.
In fact I won’t make them wait and will pop an order on shortly.
I just wanted to contact you to say how much Luna & Me has changed our puppy lila’s attitude to food. She was on kibble and just stopped eating, I had seen raw talked about and thought I’d give it a try!
Wow! It’s a life changer, I can fit a whole months worth in a drawer and a half of our freezer, no smelly dog food anywhere and she goes wild for it! Best move we could have made!
I’m on a cockapoo group on Facebook and I’ve recommended the puppy patties to so many people I think they must think I work in sales for you! Definitely adding some natural treats to our next order as I’m confident they will be just as amazing!
Thanks Luna & Me!
Hello there, just to say love you guys! First delivery today and without being too dramatic it will change our raw dog food lives!!! And help me get my soft hands back (over washing due to raw food paranoia!) Thank you!Hello there, just to say love you guys! First delivery today and without being too dramatic it will change our raw dog food lives!!! And help me get my soft hands back (over washing due to raw food paranoia!) Thank you!
Woody & His Mum
Thank you, and I can’t thank you enough for the food you provide. Abbie is the fussiest dog I have ever had, but so far so good she’s enjoying her Luna & Me
Helen & Abbie
l would like to congratulate you on your new packaging it is superb and very well thought out the patties stay nice and firm to feed up to my dogs which they still love. WELL DONE TO YOU BOTH AND GOOD LUCK FOR THE FUTURE OF YOUR WELL RUN BUSINESS. love to Luna and Indy xxx
I love Luna and Me!! As do my two poodles! Well done you’re doing an amazing job!!! Xxx Leo and Lily say thank you!!! Xx
So much easier to store the new packages!
Congratulations, look forward to seeing your new doggy goodies!
I love the new packaging and my Betsy loves the patties. I find it more user friendly and I am really pleased with it!
Congratulations on your new move.
Janine, Peter, Keegan, Joey, Beauty & Mia. Xxx
I absolutely love the new packaging, it takes up less space in the freezer and as our dog has 3 patties per day, we just take out one tray, we use no bowls or cling film (for defrosting) now, just need to figure out what to do with the 50million bag clips I have no use for now….
Love love love it!! xXx
Love the new packaging!!!
The new packaging is great! Congratulations!
Love love love Luna & me and so does my schnauzer Buzz! Recommended to me and we would never go back! Congrats on the new move! We’re excited to see your new products!!
The new packaging is fab as it makes it so much easier to take out what is needed for the day without faffing around trying to find bits in the freezer. Well done and congrats on the move xx
No filter, just shining from great food.
David on FB
Dobby is loving his puppy patties. Thank you so much for all your support in this xDobby is loving his puppy patties. Thank you so much for all your support in this x
Love the new packaging🐶🐶
Our Cavs love their Beefy Beef patties! I love the new packaging too. So easy defrosting them now since they share the 3 patties at each meal.
Bracken loves it. What a difference to kibble.
Great new packaging.
Love the new packaging!
Ordered Thursday, delivered Friday, new packaging is fantastic, that’s Elsa stocked for Christmas.
David on FB
I absolutely love that you make such a massive effort to make the very best food for our pets!!! Fantastic!!
Jade on FB
Hi just to say thanks from KOKO pomeranian dog and me for our first delivery of the starter pack dinner patties.
KOKO was on a dry kibble food as recommended by his breeder. Feeding time was a nightmare, he would play with his food, sometimes eating it sometimes not. It was heartbreaking to watch. Came across LUNA&me on pomeranian facebook site and all about dogs website. Decided to take the plunge and try the starter pack.
Well what a revolution KOKO now does the LUNA dance when I put the food out it is devoured straight away. He is overweight probably with me supplementing his previous dry kibble with treats etc to get him to eat. With LUNA&me after 1 week he has lost just over 2lbs in weight. Find the patties are enough and now feed him bit of carrot, cauliflower as a treat.
Keep up the good work and would love to try the dog treats.
KOKO and Eileen
This stuff is amazing. Non of that sloppy rubbish and comes in really handy ‘burgers’ that we just defrost over night in old take away tubs. No hassle at all!
We needed no time, trickery or patience switching Georgie to your raw food. Best thing we ever did. From eating barely a scrap as a puppy and turning her nose up at gourmet dog food at £4 a tin she now goes bananas at the word ‘dinner’. Could not recommend highly enough, thank you!
Just a note to let you know my order arrived safely. Thank you so much for your help over the phone earlier today – really appreciate it.
Great customer service 🙂
It was lovely speaking to you earlier this afternoon. Thank-you so much for your time and the advice you gave me. I have done tons of research on feeding since I had her, trying various foods, and now that she’s had puppies I’m even more keen to feed her the best possible but I still felt unsure about what to do. After speaking to you today I feel 100% confident to make the switch so I’m really grateful to you.
Looking forward to starting.
Thank-you once again,
Mylo has come a long way from a sickly pup a year ago, throwing up loads, very loose poo and refusing food, he was wasting away in front of our eyes but a few emails between you and me and he’s a very chilled, happy, nourished dog. He has a lovely coat, lovely teeth, healthy inside and out!!
We wouldn’t buy any other brand of food!!
Thank you xXx
Sammy, you have been a brilliant help getting Hollie settled on Luna & Me, can’t thank you enough.
Good Morning, Just wanted to say thank heavens I’ve gone back to raw – and the quality of your patties is so much better than the others I’ve tried – no wonder you’re doing so well – the other makes we used in the past was very sloppy… my dog has wolfed them down and she must have a serious allergy to something because she has been off kibble and meat 2 days now and the itching has stopped dramatically!! Please please carry on doing what your doing! I started using **** years ago then the company seemed to change the ingredients and the product was never the same – please keep up the good work and don’t change as you expand!! Xxxxx
Update – Her itching has actually stopped now – we are thrilled. I have recommended you to some people in work and 2 some people off the British cockapoo society FB page who were wanting their pups to go straight to raw x It’s so nice that you’ve become victims of your own success and having to move to a larger premise!! Good luck to you and thank you – I’m sure you’ve saved me a fortune in vets bills down the line (and you can quote me on that too!!) x
Nia & Jazz
As my dogs so love your food (more than *** actually) I recommended you to my friend Viv who has just got a wire-haired vizsla puppy. She rang me to tell me how helpful you were on the phone which is great. I am happy to recommend you as you have really helped her. My dogs love the food and as there’s no plastic container its better for the environment. The boxes get licked clean.
We have to prepare their food when they’re out of the room and can’t touch their bowls until it’s time to serve dinner because we can’t deal with the crying and the leg climbing that’s began since changing foods! Bella used to stay in bed and maybe come down at 11am – sometimes 1pm for breakfast and wouldn’t come down at 7:30 with me no matter what – she now gets up at 7:15am every morning, crying as I’m getting ready in case her breakfast suddenly disappears before she gets there, and then after dinner she promptly returns to bed for a nap after all the hard work of eating We have to prepare their food when they’re out of the room and can’t touch their bowls until it’s time to serve dinner because we can’t deal with the crying and the leg climbing that’s began since changing foods! Bella used to stay in bed and maybe come down at 11am – sometimes 1pm for breakfast and wouldn’t come down at 7:30 with me no matter what – she now gets up at 7:15am every morning, crying as I’m getting ready in case her breakfast suddenly disappears before she gets there, and then after dinner she promptly returns to bed for a nap after all the hard work of eating!
I have just received my first order, delivered right on time and frozen solid. I thought I’d have trouble fitting it in the 2 designated freezer drawers, but because the packaging is so good…the supply flew in! Hopefully now, my puppy will love it. Updates later…Thank you.
I’ve just received our first Luna and Me package, beautifully packaged and my little terrier stood and watched with a wagging tail as I unpacked it! She’s already sampled it and is already a big fan! Thank you! X
I’ve just taken delivery of my first order. So impressed with the packaging and service so far. Will report back on the pups opinion after dinner time.
Annie, Maggie & Bella love your food. They’ve devoured every meal. They were on a good food before but the little one had eye trouble and the cockapoo had itchy skin and they’ve already both improved in 3 days – it is so easy to sort their food with the patties, great way to package the food!
Thank you so much! ☺ xx’
Hi sammy, hope you are all well. As you may remember we started our cavapoo Hollie on Luna and me mid march, she was scooting a lot and also very fishy smelling.
She took to it straight away but we still smelt a few whiffs some days, as you suggested we persevered and I don’t want to tempt fate and put my foot in it but these last two weeks it has gone and hopefully the scooting with it, so glad I could talk to someone to reassure me, just hoping it will stay away!
I also think her coat is thriving , it seems to be growing so quick and is lovely condition and thick.
Just placing our third order from yourselves, very impressed with the service, thanks again Sammy.
Morning Sammy & Team,
Just to let you know that we are a week into your dinner patties starter box and so far so good. 👍🏼 Hector is never usually too bothered about food but is looking forward to every meal now and seems to even be enjoying it!
Thank you and I will be ordering more of your lovely food today!!
Sophie & Hector
I just wanted to say thank you for your advice on the phone yesterday about starting Cuthbert on your food. It arrived today in great packaging and didn’t thaw on our doorstep! I also wanted to let you know that he loved it. So great to have finally found some raw food he wants to eat.
I’ve fed raw for a long time but only recently gone over to Luna and Me. Love it, so convenient in the patties and the speed of service is wonderful
Love you guys.
So happy I’ve finally joined the Luna and Me family and am looking forward to getting Dotty onto her new food soon.
Hi, I received my order today just wanted to let you know the food arrived in excellent condition. Excited to try the beef recipe tomorrow! 🙂 Sure it will go down very well. Thanks,
Thanks again for such wonderful service. Much appreciated especially by Alfie and Matilda.
Thank you! Just received Alfie and Matilda’s food delivery. Perfect as always and delivered bang on time. Thank you so much. Xx
I just wanted to send you a message to let you know the amazing feedback I have had on my dogs who have your dinner patties.
One of my fur babies is a 9 month old Frenchie, who went to the vet yesterday to be spayed. The vet was taken a back by how healthy and shiny she is. I told him about how I use your food for both of our dogs and he even wrote down the name of your food for reference. Finally, people are starting to acknowledge the benefits of premium raw food.
Thank you all for the food that you create, helping my babies be as healthy as possible and making the job much more hygienic and easy for me!!
Hello! My Cavaliers, Poppy & Dora and I would like to thank you for the amazing dinner patties and the excellent service you provide. After careful research we decided on Luna & Me in January and have never looked back.
Poppy, our ruby coloured, has numerous food allergies which include maize, beef and lamb. Since swapping to the raw diet she is no longer the itchy dog that she has been. Her stomach is no longer bloated and her coat is shining again.
Our black & tan Dora used to be very laissez-faire at meal times and often had to be coaxed. Far from it now…she jumps up on her hind legs to get to her bowl and finishes before her sister.
So glad that we discovered you and are eternally grateful…I do feel a tad guilty for not trying it earlier when I see how much they prefer to eat this instead of kibble. Would love to see some venison or duck products in the future.
We have discovered that a pair of baby socks keeps long spaniel ears nice and clean during dinner 😃
Just want to say thank you for such a fantastic dog food. Only recently decided to change as I was worried the food they were on was making them to over excited.
The patties are just so easy to take out of the freezer and defrost ready for their meals and both dogs just love it. Having tried raw a year ago I was a bit sceptical but this is great.
Only on our second delivery but so far so good. Has turned up exactly when its expected.
Thankyou. 2. Happy dogs.
Our second delivery arrived today and our freezer is fully stocked for our French Bulldogs Bruce (3 years) and Edie (10 months).
They’ve both just had their dinner and the bowls were spotless but that didn’t stop them from swapping over to see if there may just be a tiny morsel that one of them had left behind!
I’m so impressed with the quality of your food I almost thought I could have it myself, even my mum thought we were having burgers for tea! It looks and smells so fresh.
Thank you for the excellent customer service too, not one of the previous raw food companies I’ve emailed has called me back personally straight away.
Just to say the floofs have been eating Luna and me for just over a week now, and are thoroughly enjoying every meal time. The patties are so convenient to whip out of freezer and defrost in time for tea. So we’re very impressed.
They get so excited bless them, think they found paleo abit of a task.
Thank you, we’re looking forward to our next order! Xx
1) Today the food arrived, so thank you for arranging. I’m defrosting Luna’s lamb for my labrador girls, and they are drooling already! The girls have been allowed tasters (as it defrosts) and can’t wait till dinner time. It certainly smells good and looks good enough for human consumption… not that we’d get, or try to get, a look in.
2) I am so sorry that I doubted you when you said it was the best on the market. I was sceptical: (The girls have tried a pretty wide range of prepared raw food, and none of them has made me feel that I’d be happy to switch fully from DIY raw (chicken carcasses, hearts etc). Alot of prepared dog foods are sloppy and colourless, but your food actually looks very fresh and appealing. So, although your range is limited at the moment , I think it’s probably a good idea to keep it like that, because it’s obviously top-quality and full of goodness.
3) The girls absolutely loved it, and wondered why they couldn’t finish the pack. They’re typical labs, so do like their dinner, but I could see how much they enjoyed it, and they’re not settling in their beds now, but lurking, checking the counter top! I will be re-ordering, though have another taster consignment arriving later this week to fill the freezer. Wish I hadn’t ordered it now!
Thanks again, and good luck! You deserve to succeed 🙂
4) We’ve tried the whole range now, and all dishes are a hit. Labradors are generally not fussy about their food, as you may know, but I detect extra enthusiasm for your dishes, so well done! I’ve also just received a consignment from another raw-food supplier, which I’ve not tried before, and, although it looks good, it doesn’t have that extra succulence and freshness which your food has. So, I’m on a bit of a test run, as you can see!
I would just like to say a masssssive thank you to you. I have just received my second order from you and litterally could not be more Impressed.
My puppy went from an underweight boy who refused to eat and try food we put in front of him, to an absolutely thriving dog now. Within 2 days he was such a calmer dog, his coat is more shiny and soft and he absolutely laps up his food now.
He loves the treats too 🙂 thank you so much
Our first order just arrived, I think I may be more excited than Buzz lol.
Well he absolutely loved his lamb patty!! I counted to 15 and it was gone!!! 😊 thanks again xx
Hi, just wanted to thank you for a super efficient service and high quality product. My dogs have today sampled the food and given it the thumbs up, much lip smacking and bowl licking.
As soon as my freezers are a bit emptier I will be ordering again and will definitely recommend you to my friends.
I started my dog on the puppy patties, as the vet advised me to be very careful with a puppy’s nutritional needs when feeding raw. Ruby absolutely loved them and has now gone onto the adult patties. I was originally thinking of making my own raw meals, but after discovering Luna & Me, I don’t think it would be worth it the hassle and worry of getting it right. I would highly recommend this raw food above any other. Its also very good value for money.
I am so glad I found you. Luna & Me has totally transformed little Hudson and I cannot thank you enough for all the endless help and advice you have given me over the last couple of months. His coat has become much thicker and shinier & his energy levels have increased greatly. He is such a very content happy dog since I started him on your patties & he just loves the treats too. He was always a picky eater from the start but I no longer have to worry!! Thank you again from me and Hudson. I have enclosed some pictures of Hudson taken before he started your diet and some up to date ones and I think you will agree that the difference is absolutely amazing.
Happy Christmas from me and Hudson. Speak soon.
Phoebe is our 11 month old rough coated Jack Russell. As a puppy we raised her on Luna & Me Puppy Power Patties & never had any problems – she was healthy & bright.
After a problem with delivery, I made the decision to swap her to a cold pressed kibble – well she was picky, didn’t always eat, her coat has become course and matted and her poops were smelly and much softer!
I recently transitioned her back onto some leftover patties we had in the freezer and my god she’s got her appetite back! Given her age and that she’s fully grown (at a whopping 6kg 😂) I ordered the adult starter box so we could experiment with flavours.
I’ve yet to find a flavour she hasn’t demolished. She’s now excited about meal times again, jumping up and down for her patty and finishes it in seconds. She’s got more energy, she’s more playful and generally seems a much happier dog. Her poos are much smaller and firmer too!
So I just wanted to say thank you, and I’m sorry I ever strayed from Luna & Me!
Just wanted to say thank you from these two little beauties for their gorgeous puppy patties, they have devoured them every day, glad to have found someone who loves making my dogs as happy as I do 🐶🐶 just placed my 2 order.
I received my puppy pack today. I just wanted to drop you a line to say how impressed I am and how pleased I am with the product. It was packaged really well and frozen solid. It was quick to thaw and the re-sealable bags are a great idea. I have never seen Ruby so frantic for her food. She could smell it on the counter top and went so crazy, I had to give it to her early.
Thanks, I will definitely be ordering again.
Hello. I’d just like to say thank you as I have just received my very first order form you and was very impressed at the great care you took in ensuring that my dogs food got to me frozen. And for only £2.50!! I’m hoping that my dog will love your food as much as I love the ingredients and price!! (I’m sure he will) thank you again. 🐾🐾 😁
Just wanted to say I have the fussiest gsd when it come to food and having tried your beef and chicken patties – she is crazy for them!
Hi Sammy & Luna!
We just wanted to send you a little note to say thank you very much for our delicious new foodie! We absolutely love it!
We have always eaten a raw diet as mummy is a vegan and has always wanted us to have natural, healthy and ethical food too! She also says that if we don’t look after our diets that one of us in particular, Millie the Lab, will morph into her breed stereotype and turn into a little golden barrel! I, Marvin would have to agree, as I have always been fussy and slow with eating my food, and so Millie normally scoffs the rest of mine before I get chance to eat it! She is very sneaky!
We are all very happy to have found yourselves and your lovely company who share the same morals and love that we have for happy animals, homegrown produce and natural, honest poochie food!
The delivery was very quick, so we didn’t have to wait very long at all to snaffle our new treats! Thank you very much!
Please find attached evidence of us waiting very patiently for our dinner! We love to eat out in the garden when its sunny and warm, so that we can keep our tennis balls close by,and talk to the highland cows at the bottom of our garden!
Lots of Love Millie and Marvin xxx
Just a quickie to say Bertie’s enjoying his new diet and his poos are fantastic which has never happened before. Hopefully I have got the ordering right. Will email pic xx
My Luna order came this morning and this is just to say the new packaging the patties came in are great. I particularly like the fact that they are resealable and the shape means they stack easier in the freezer and take up less space.
Just to let you know shadow’s delivery has arrived and it’s still all frozen. Shadow says a big woof in thanks for his treats, will need to get more of them in next order as he really likes them. He has never tried anything like that before I would never have thought of coconut for a dog. Many thanks once again for great service and fab food. X
Bertie has been trying out his new dinners and he is enjoying them. He is a notoriously fussy dog, and has real problems with his tummy getting colitis when something doesn’t agree with him. So you can appreciate our delight that his tummy is great and his poos are firm. This is a first! He loved the lamb and beef the most 😀 and as you can see, the cat queues up too!
Can I say what a fantastic delivery service and how good the packaging was. It’s a shame we can’t get the boxes back to you as they work so well as do the icy sausages😀💕
Well Luna & Me. There was a definite happy dance, as they waited and then scoffed their pattie topped with goats yogurt and bowls empty in seconds !!!! 3 very happy satisfied doggies.
Breakfast went down a treat too!!! Very happy babies , their only gripe was they wanted more !! The 100g patties are an ideal size for my 3, perfect meal size, will definitely be ordering more. So worth watching them dance on their hind legs for!
Snowy (westie 4 ) Max (westie 2) Isla (scottie 1) xxxxxxxxxx
This was my first time trying luna & Me, just to let you know he loves it I will be putting another order in soon.
Absolutely SUPERB. I have wanted to feed raw for years but have always been put off by worries of not getting the nutritional balances right, having to mess about with different animal parts, the smell, the space needed for storage and preparation… the list goes on!
The delivery time was 24 hours, the products were still fully frozen when they arrived and they were well protected. There was even an extra bag of treats as a suprise from Luna! Because of the handy 100g pre-weighed patties, its just so simple. We pop the required amount into the fridge to defrost overnight… and then just feed the dogs in the morning! No mess, no fuss, no smell, no waste. I have never seen food disappear so fast!
Luna & Me have taken all that worry about feeding raw away and this starter box definitely started us off on changing the way we feed our dogs and puppies.
Thank you very much Sammy and Luna!
Bramarno Parson Russell Terriers
Just placed our first order with Luna & Me.
Had a couple of technical issues with the website, so called instead. I spoke to Sammie, who was so lovely! she gave me great advice and answered all my questions!! We cannot wait for our first order to arrive!!
Thank you again so much for the outstanding customer service! I will defiantly be recommending you to our friends and family!!
Just wanted to thank you for all of your help. Albee has been eating his new food for a few days now and is loving it!! He goes to doggy day care a couple of days a week and they have commented how much he seems to be enjoying his new food!
We have already noticed a change in his behaviour and he seems much calmer rather than being hyper and biting us!!
Also ordered him an antler which keeps him happy, as well as my husband, as previously Albee loved to bring sticks in the house, leaving bits everywhere!!!!
Just thought I’d send a Billy update!
He’s been eating your food for a month now and goodness, I’ve got my dog back!!! He wants to play again, he skips along like he used to and his coat is starting to look better. He’s been back to his swimming session today – we have a good sized dog pool nearby and he just loves it – he’s able to retrieve in the water without any impact on his ageing arthritic joints!
I’m just delighted and I can’t thank you enough for helping me to change to raw and your great food – he drools before his dinners!
I just wanted to say how glad I am that I found your company!
Since we’ve started on Luna & Me (which wasn’t long ago!) we have noticed so many changes in Boo’s behaviour and physique. She’s softer, shinier, her eyes are white and bright and she hasn’t had dry eyes since a few days into feeding raw. She’s also a lot calmer in herself even if she still has her mad puppy moments!
The biggest change however has been her enthusiasm for her tea! We were feeding her on B*** puppy before (I know, but it’s what her last owner had her on and she seemed healthy!) and although she did get a bit excited at feeding times it’s nothing like now! I have a video I can send of her right by my side while preparing tea… By the time I’d made it out the kitchen Boo was already sitting patiently by her food bowl ready for dinner (something I’d have to ask her to do before). The downside to this however – and I am cursing you for this! – is that now we’ve had to split her meals down into breakfast and tea, she is waking me up earlier and earlier for her delicious breakfasts!
Honestly, it’s so lovely to see our puppy go through these changes – I just wish we’d have found you while our last baby was still with us!
From your soon to be long standing customers. Honestly, I’m over-enamoured with your products! Never thought I’d be singing praises about something to the manufacturers but your service is outstanding!
Received our first batch an hour ago – still frozen – amazing. Thank you for packing them so that they were in good condition on arrival.
I’ve given him one & a half patties – never seen him lick the bowl so clean & his tail was wagging throughout! Oh, forgot to put his yoghurt in – due to excitement I’m afraid! Mine as much as his!!! I’ll give him 2 more about 5pm (with yoghurt) and see how he goes.
I’ve told my husband not to pop one on the George Foreman – they do look very appetising!
Will keep you in touch. Many, many thanks.
Just placed my order for another 8 just as a heads up! Never seen them enjoy food so much is incredible.
A big thank you from my boys, Lincoln and Lucas, who absolutely love your food!
Thought we would update you on how our little 3 year old Yorkie Poppy is getting on with your Dinner Patties starter pack. We have only had her for six months and experienced difficulty in finding a suitable food for her which she enjoys and does her good. As you may know, Yorkies are well known for being picky with their food, which was the case regarding Poppy in spite of trying a number of so called premium quality dry and wet foods. Another problem Yorkies often have is with their teeth. Poppy has her teeth brushed daily and we feel sure your raw food will also help to keep them in good order.
She is about a quarter of the way through your patties and since she only weights just over 3Kg, we feed her three quarters of one per day over 3 servings. She absolutely adores them and they keep her well satisfied. As soon as her dish is put down it is wiped clean and shiny and looks as though it does not even require washing up. We were very relieved to at long last found a food which she not only loves but is full of goodness for her. Even the transition to your patties required no weaning in whatsoever, she went straight on to them with no problems at all.
We would like to thank you for your wonderful food and Poppy is now really enjoying her mealtimes at last. Must try some of your treats next time we order.
PS Poppy has just had her spayed with the vets commenting on her excellent condition and there has been no interruption to her love of Luna&me.
Pat & Barrie
Hi Sammy, you spoke to me about my fussy Cockapoo. I bought a starter pack and, amazingly, Wisp is eating Luna and me, the only raw she will eat! She even prefers it to the home made food I cook her using M&S chicken!
We really love your new treat range!! It’s done wonders on marleys training 🙈 he will do anything for one of your treats.
Maisie and I have received our first order today and I just wanted to write to say a big thankyou.
Having been using the breeder recommended raw food for two weeks I was looking for so much more for Maisie’s meals -quality, ingredients, appearance and that extra special element of love… I then found your meals!
I unpacked the delivery, left two to defrost (with a note for my partner that they were NOT Waitrose delicacies to cook for his lunch!) and turned round to find Maisie scratching in a frenzy on top of the box!
Lunch went down a storm-complete with hiccups due to the speed she ate-and you’ve gained another very happy puppy. Thankyou so very much.
I’m sorry to waffle on quite so much but felt so grateful to have found your meals I was very keen to say so.
Maisie’s so much happier with your food, an empty bowl each time and I’ll definitely be returning.
Jett, my Cavalier King Charles has now been eating his puppy pack for 3 weeks and still wolfing it down. I’m waiting for my second order with absolute confidence.
As an experiment, I offered him a handful of the top quality kibble that he’d been eating prior to Luna and he actually backed away from my hand !
For all those that asked about Peppers new raw food Luna and Me I can’t recommend highly enough. Its only been day one but Pepper has loved the chicken and turkey meals. Her belly has been absolutely fine. I have many questions regarding the ingredients, delivery and how/what to feed Pepper (neurotic mum) and Sammy the owner was so helpful and reassuring answering my many many emails. Brilliant customer services and food looks good.
Luna & Me patties look incredible, they look so appetising and appealing. Most raw food looks a little icky!
My dogs like to check out the surfaces to make sure their are none left over. My schnauzer finishes her bowl before it hits the ground and my cocker licks every corner of her bowl to make sure she didn’t miss any. I love Luna and Me because other raw minces I have tried the minces are really bloody, watery or too boney so companies are still finding ways to make the content of their product cheaper to produce just like the wet and dry companies. The thing I like about Luna and Me patties is that they feel like real human grade minces you get in a burger or homemade meat balls. You can see the care that has gone into producing these minces and as an experienced raw feeder I don’t think there’s any other mince I would give my dogs now. Now I am back on raw I don’t think I will ever change.
Wow our dogs teeth were always great till we switched to wet foods as I had tried outs lots of companies of raw food and for one reason or another have never felt I was getting my money’s worth till now.
A huge massive thanks to all at Luna & Me for going above and beyond the call of duty to deliver Dave his patties on a Sunday! Patties from Luna & Me is the only dog food for us!
Hi Sammy and Luna, my dog’s love all the patties n the new fish sticks can’t wait to try the coconut crunch n Kelp treats. My little Beauty singing for her supper ha. Our boxer Beauty howls when we are putting Luna’s patties in her bowl. We also have 2 Spanish Podenco Andaluz dogs that were never interested in food time. Now they wait, sitting right next to my legs while I dish out the patties. Much happier now that my dogs are happier.
Must admit I am impressed with your speedy service. Can’t wait to receive my order.
Our puppy box for Worthers arrived today. He can’t get enough of these treats! Not even his favourite squeaky toy can distract him haha. Looking forward to trying him on his patties tomorrow.
Ordered our first order last night, would just like to say the customer service so far as been amazing, really looking forward to my order being delivered tomorrow for my girls 😀
We have received our second order from you today. We have a 6 year old Westie called Toby that we rescued in September 2014 from a puppy farm in Ireland. As for the food, we were raw feeders before we found your food, because Toby is a very fussy eater, and though everybody says we should leave his food down till he eats it, we couldn’t bare to see him stave for days at a time, especially after his terrible start to life. The transition was so easy! We fed him his usual food till we ran out, then started with Luna and Me, and have not looked back since!
In today’s delivery Toby had a present from Luna, in quite possibly the most adorable little doggy paw print paper bag ever! So far he has tried the Kelp Kissed and the coconut crunch. Both of which he loved! and the started licking the floor for the scraps, something I know lots of dogs do, but not our dog! For a fussy eater, its very rare we find food he likes, and treats that he likes, so needless to say we will defiantly be adding treats to our next order!
I love your brand almost as much as Toby does, and would recommend it to any dog owner looking for a better way to feed!
Toby has now tried the fish skin treat, which tool him a while to chew his was through, but there was no way he was leaving any! Normally if he has to chew something for a while he gives up and ignores it, but not this time. I would also add that Toby used to have lots of wind, and on raw food has almost none.
My dog is pretty fussy and often chooses not to eat or eat little. When I first time gave her your food she sniffed it and walked away. I was nervous thinking that another food with good reviews had been turned away. Fortunately after a few days of introducing it, she started eating it and seems to be happy. She started slowly putting on weight so I believe we are on a good track.
Since buying from you, you have been amazing! Sorting out problems and just questions and the products are amazing my puppy loves them!
I don’t think I will ever change!!!!!
I was also wanting to know if there was anyway they could been a fish patties made for puppies? As my puppy loves fish and I give him it twice a week
If you could give me feedback from this idea that would be great!
Would like to let you know I have received my order and I am very pleased with it after the shoddy customer service I got from ******* I am happy to have found your company. My two dogs Millie and Annie will be happy hounds on your food as they love raw food.
You value feedback so here’s mine.
I’ve tried several different top quality kibbles and tinned food on my dog Jett but he’s never been very enthusiastic about mealtimes. I’d recently been mixing a small amount of chopped chicken or liver with his kibble to get him to eat it and I knew he should have been keener so I decided to try your puppy pack.
My plan was to give him Luna in the morning and kibble at teatime to transition but he wolfed the Luna down so eagerly I gave him it again at teatime. Today (day 2) I took his patties out of the fridge to bring them up to room temperature and he was trying to jump up on the kitchen counter to get to them. As I’m writing this, he’s pacing in and out of the kitchen in anticipation.
His poo has changed overnight from lots of sometimes soft even runny stools to a much smaller amount of very firm, easily picked up pellets.
I’ve been searching for a food that’s good for Jett that he actually enjoys and I think I’ve found it ! It’s early days but I’ve never had such a positive response to any other food…and I’ve tried a few.
Sammy- thank you!!! Our order arrived today, perfectly frozen. We tried Phoebe with a meal and she ate the lot and asked for more, which she’s never done! Will keep you posted but at the moment we’re very happy customers.
The order turned up yesterday and was completely frozen and put straight in the freezer for Tazzie. Tazzie is a very fussy Jack Russell who is scared of raw food due to a previous company, so this will be a slow process to get him to a happy place with food, however this morning I was thrilled as he ate a chicken pattie very happily. I like the beef packet and the turkey packet because to me they are easier to store and I love that they are resealable. The chicken packet is ok but I don’t like that you can’t close it. However I think my favourite part of your brand is that you don’t have to defrost a whole bag like you do with other companies meaning less waste overall.
Thank you for adding a little extra that was very sweet. I would also like to add that Luna is a little beauty and was the main reason for me choosing Luna and me for my little man. So thank you for making a brilliant brand of food. Having studied animal behaviour and welfare myself I know how important dog nutrition is.
A little bit of an update he ate all of his dinner and breakfast so I am thrilled. I believe that the packaging that you have done will entice a lot more customers in as it will be so much easier than other brands.
I have got a very delicate and fussy puppy eater. I have been hand feeding her for a good few months because she has lost her interest with the other raw dog food that I have been using. I have tried a lot of tricks and nothing has worked until I saw Luna and Me last weekend.
I spoke to Sammy and she is very helpful. I’ve ordered my food early this week and it arrived yesterday. I started her on Luna and Me this morning and she ate 1 pattie from her bowl. From eating from my hand to eating from her bowl overnight is a massive success for me.
I’ve tried again tonight and YES she ate 2 patties from her shallow bowl without my help. My puppy even licked her bowl clean. I have not seen that kind of behaviour and excitement for quite a while.
I was almost in tears. I gave my puppy a big and a nice treat afterwards.
I’m totally converted to Luna and Me. Quality is a million miles better than any other dog raw food in the market. Not mass produced and Sammy really care about her products.
I will be ordering again and I can’t wait for my puppy to start enjoying her food.
If you care about your dog please buy Luna and Me. No waste and No mess.
Just a short post to say that Alf is on his second day of Luna and Me raw food and, although it might be my imagination, he seems much more settled. He’s a nervous little chap, now in his third and forever home after a poor start in life. In the 4 months he’s been with me, I’ve never seen him wolf his food down so fast and then have the cheek to look for more! 😂 Thank you! x
Delivery received today. Defrosting the beef for Rosie. She starts jumping up and down. Wow I have not seen that excitement for a while. I was shaking the bag and try to show it to her. I gave her ********* raw tonight and I will try the Luna and Me Beef as from tomorrow. Will keep you posted. I should start blogging it…..lol.
I received the taster box yesterday and stashed the goodies in the freezer apart from one pack of chick chick chicken ready for breakfast and tea today.
They could barely stand still at breakfast time waiting for me to put their bowls down. They both absolutely wolfed it down then asked for more. I’m sending you some pictures of the after effects. They’ll have to wait till tea time!
‘Just a quick update on Sheba and Scooby’s transition to raw meals. They both love it! I think we will be ordering some more.’
Ian & Daggi
‘This great new raw dog food company like what we do and we are feeding many of our foster dogs on their food, they all love it. Please check them out if you already raw feed or are thinking of changing your dogs onto raw food, the only UK pet food company with 5/5 for their complete product range from ‘allaboutdogfood’ – that is some accolade, well done Luna&me!’
English Springer Spaniel Welfare
‘Great news. Started Kerri on it today, she had a little sniff then wolfed it down. It’s paws up from her!’
‘Fudge got his box yesterday. He’s had only puppy power today and absolutely loves it. He licked his bowl clean each time and sits waiting for more with great big eyes, haha!’
‘Great value trial box let’s you try all the flavours and there was enough for a full week for my dog. For the first time in the year I’ve had him shadow cleans his bowl at each serving. Much better quality than the other raw diets we have tried. Thanks Sammy and luna for satisfying meals.’
Wendy and shadow
‘Many thanks to Luna and Me for our first delivery of food yesterday, well packaged, still frozen on time delivery and more importantly all our dogs absolutely loved it. It’s so easy to feed, no mess or waste and the sort of quality I couldn’t even produce myself with the amount of dogs I feed each day, from little Cavaliers, Springers, Cockers right through to our Giant Schnauzer they all licked their bowls clean, I am very impressed! They are all now waiting for tea time.’
‘Delivered within time slot as promised. I’ve got a couple of days DIY defrosting in fridge. But will start them ASAP. They look fab!!’
‘Ordered some Beef patties, not sure who’s looking forward to them more, me or Elsa.’
‘Just to let you know your food is super superb, my dogs love the different tastes. The de-frosting is so quick and easy. Re ordering soon when my freezer is more empty so there is space, LOVE TO LOVELY LUNA.’
‘YUM!!!! Mums just got out our patties to defrost! We love our raw food from Luna & Me. Highly recommend every doggie to get your human to give them a try! Mum says the humans at Luna and Me are really nice and helpful and we scoff the food down! 😋😋😋😋😋’
‘Your food is the best, sash loves your food she sits and watches it defrost lol
Sash is Thriving of her new raw diet thanks to Luna & Me. If you’re interested in making the change go check them out.’
‘Looks great. I’m going to place a scheduled monthly order on Monday. Pickle is ADORING her new food!
No joke, she has taken to giving me this hard stare for long periods of time. Most disconcerting. I said it’s because she loves me, but Nick says it’s because she knows I’m a sucker. It’s true she is spoilt!❤❤❤ I know what she wants…some more of her new Luna & Me raw food.’