UK Delivery Service

If your delivery address is within Mainland UK*.

Delivery is FREE* for all orders of 15kg or more, of Luna & Me Dinner Patties.

Delivery is £5.95* for all other orders over 5kgs.

Isle of Man, the Channel Islands, the Isle of Wight, the Isles of Scilly, Northern Ireland, and Scottish Highlands.

Sorry, but currently we do not deliver outside of Mainland UK. We will try to change this in the future!

Order Process

To help you keep track of your order, we will:

Send a confirmation email to confirm your order.
Send a despatch email to let you know your parcel is on its way.
If your delivery is for a repeat order, we will send you a reminder email to let you know your parcel is on its way.
DPD (our courier) will send an email advising you of the day your delivery is due.
DPD will also send an email and text detailing a 1 hour timed delivery slot.
If this time is not convenient then you can request delivery to a safe place or neighbour.

How much fits in a box?

We can fit 9kgs Patties Or 14kgs of Mince per box. For optimum shipping we therefore recommend the following:

10 x 900g Patties plus one bone and a bag of treats

30 x 300g Patties plus one bone and a bag of treats

20 x 700g Mince plus one or two bones and a bag of treats

Help!

We’re here to help! Fill out our contact form and someone from our customer service team, will get back to you in no time.

For further details please see our terms of service.