Home DeliveryHome Delivery
We plan, portion, package & deliver.
All you do is thaw and feed.
Complimentary Delivery = 25kgs+
5-25kgs Delivery = £5.95
5kgs+ Delivery to Restricted Locations = calculated at checkout.
Complimentary delivery available with orders over 25kgs.
We deliver through DPD / DHL with their handy text and email updates, time slot and delivery confirmation.
Your order will arrive on Tuesday through to Friday (excluding on bank or public holidays).
Next-Day Delivery on orders placed by 1pm Monday-Thursday. Orders placed Friday, Saturday or Sunday are delivered on Tuesday.
Orders placed Friday, Saturday or Sunday, delivered on Tuesday.
If you need your order delivered on a specified day (Tuesday through to Friday), use customer notes in your shopping bag.
Some addresses are harder to reach for our couriers, please check Restrictions for more information.
Whilst we always aim for next-day delivery please note, next-day delivery cannot be guaranteed.
On rare occasions your delivery may be delayed; our food-safe boxes keep our food fresh for 3-4 days whilst in transit.
LUNA & me Queen's Platinum Jubilee Bank Holiday Delivery Schedule 2022
Wednesday 25th May Last day for two-day service
Thursday 26th May Last day for next-day service
Monday 30th May LIMITED
No two-day service
Tuesday 31st May LIMITED
No two-day service
Wednesday 1st June No Service
Thursday 2nd June Spring Bank Holiday
Friday 3rd June Queen's Platinum Jubilee
Monday 6th June Normal
Bank Holiday Delivery FAQ's
We suggest you place your order for delivery as early as possible to give us the best chance to ensure you have enough food for the Bank Holiday period.
We appreciate order notes, use the customer notes section before you move to checkout to tell us important information about your order, including; preferred delivery date, safe-place, etc.
Two-day delivery zone?
Please note that if you live in a 2-day delivery zone your order must be placed no later than 1pm on Wednesday 25th May. Then our 2-day service will be available again from Monday 6th June 2022.
Orders placed/processed outside of these delivery days will automatically fall to the next-available delivery day.
If you receive notifications after our cut-off for the Bank Holiday, do not be alarmed! We are preparing your order behind the scenes for delivery following the break. Despatch will not take place until Monday 6th June, for the usual next-day delivery. Follow the link to your parcel tracking for the most up to date information.
Due to the increase in parcels being delivered, courier delays are more common. Our food-safe boxes keep our food fresh for 3-4 days whilst in transit.
Please note the Bank Holiday delivery schedule applies to all On Repeat orders.
You must ensure your On Repeat is set to reflect this.
Please remember the ‘next order date’ is the day the order processes, we still need time to pick, pack and despatch your order for delivery, normally the following day.
We recommend that you become familiar with your On Repeat account. You have complete control over your On Repeat orders. Giving you the flexibility to edit delivery addresses, change delivery dates, and update the content of your order.
We can ship to virtually anywhere within the UK. Note however that there are restrictions on some geographic locations as outlined below.
Postcodes: AB, IV, PA (mainland) & PH (mainland): 2 day delivery (delivery Monday-Wednesday only). Delivery calculated at checkout.
Postcode BT: Unable to deliver.
Postcode GY: Unable to deliver.
Postcode IM: Unable to deliver.
Postcode JE: Unable to deliver.
Postcode ZE: Unable to deliver.
Ireland: Unable to deliver.
Isle of Wight (PO30-PO41): (delivery Monday-Wednesday only). Delivery calculated at checkout please contact us.
Postcodes PA & PH (Islands): Unable to deliver.
To ensure that your order remains safe during transit we have a minimum order weight of 5kgs.
We are unable to despatch orders of less than 5kgs, sorry! You may however, live near a LUNA & me stockist. Please see our stockist page for more information.