Home delivery
We plan, portion, package & deliver.
All you do is thaw and feed.
Delivery Charges
5kgs+ Delivery = £5.95
5kgs+ Delivery to Restricted Locations = calculated at checkout.
Delivery Information
We deliver through DPD with their handy text and email updates, time slot and delivery confirmation.
Your order will arrive on Tuesday through to Friday (excluding on bank or public holidays).
Next-Day Delivery on orders placed by 1pm Monday-Thursday. Orders placed Friday, Saturday or Sunday are delivered on Tuesday.
Orders placed Friday, Saturday or Sunday, delivered on Tuesday.
If you need your order delivered on a specified day (Tuesday through to Friday), use customer notes in your shopping bag.
Some addresses are harder to reach for our couriers, please check Restrictions for more information.
Whilst we always aim for next-day delivery please note, next-day delivery cannot be guaranteed.
On rare occasions your delivery may be delayed; our food-safe boxes keep our food fresh for 3-4 days whilst in transit.
2024 Bank Holidays Delivery Schedule
Our delivery schedule changes around the annual bank holidays.
Stay up to date with alterations to our delivery schedule during national bank holidays by subscribing to our newsletter. This service ensures that you receive timely notifications directly in your email inbox, enabling you to remain well-informed.
2024 Christmas Bank Holiday Dates
- Wednesday 18th December
- Standard service, Last day for two-day service
- Thursday 19th December
- Limited service, Order by 12 noon (no two-day service)
- Monday 23rd December
- Restricted service
- Tuesday 24th December
- Closed, no service
- Wednesday 25th December
- Closed, no service
- Thursday 26th December
- Closed, no service
- Monday 30th December
- Restricted service
- Tuesday 31st December
- Closed, no service
- Wednesday 1st January
- Closed, no service
- Thursday 2nd January
- Limited service, Order by 12 noon (no two-day service)
- Monday 6th January
- Standard service with provisions for handling a high volume of orders
Restrictions
We can ship to virtually anywhere within the UK. Note however that there are restrictions on some geographic locations as outlined below.
Postcodes: AB, IV, PA (mainland) & PH (mainland): 2 day delivery (delivery Monday-Wednesday only). Delivery calculated at checkout.
Postcode BT: Unable to deliver.
Postcode GY: Unable to deliver.
Postcode IM: Unable to deliver.
Postcode JE: Unable to deliver.
Postcode ZE: Unable to deliver.
Ireland: Unable to deliver.
Isle of Wight (PO30-PO41): (delivery Monday-Wednesday only). Delivery calculated at checkout please contact us.
Postcodes PA & PH (Islands): Unable to deliver.
Minimum Order
To ensure that your order remains safe during transit we have a minimum order weight of 5kgs.
We are unable to despatch orders of less than 5kgs, sorry! You may however, live near a LUNA & me stockist. Please see our stockist page for more information.