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LUNA & me
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Home Delivery

Home Delivery

We plan, portion, package & deliver.
All you do is thaw and feed.

Delivery Charges

Delivery Information

Complimentary delivery available with orders over 25kgs.
We deliver through DPD / DHL with their handy text and email updates, time slot and delivery confirmation.
Your order will arrive on Tuesday through to Friday (excluding on bank or public holidays).
Next-Day Delivery on orders placed by 1pm Monday-Thursday. Orders placed Friday, Saturday or Sunday are delivered on Tuesday.
Orders placed Friday, Saturday or Sunday, delivered on Tuesday.
If you need your order delivered on a specified day (Tuesday through to Friday), use customer notes in your shopping bag.
Some addresses are harder to reach for our couriers, please check Restrictions for more information.
Whilst we always aim for next-day delivery please note, next-day delivery cannot be guaranteed.
On rare occasions your delivery may be delayed; our food-safe boxes keep our food fresh for 3-4 days whilst in transit.

LUNA & me Queen's Platinum Jubilee Bank Holiday Delivery Schedule 2022

Wednesday 25th May Last day for two-day service

Thursday 26th May Last day for next-day service

Monday 30th May LIMITED
No two-day service

Tuesday 31st May LIMITED
No two-day service

Wednesday 1st June No Service

Thursday 2nd June Spring Bank Holiday

Friday 3rd June Queen's Platinum Jubilee

Monday 6th June Normal

Bank Holiday Delivery FAQ's

Recommendations?

Order Notes?

Two-day delivery zone?

In-between orders?

Notifications?

Courier Delays?

On Repeat?

Restrictions

We can ship to virtually anywhere within the UK. Note however that there are restrictions on some geographic locations as outlined below.
Postcodes: AB, IV, PA (mainland) & PH (mainland): 2 day delivery (delivery Monday-Wednesday only). Delivery calculated at checkout.
Postcode BT: Unable to deliver.
Postcode GY: Unable to deliver.
Postcode IM: Unable to deliver.
Postcode JE: Unable to deliver.
Postcode ZE: Unable to deliver.
Ireland: Unable to deliver.
Isle of Wight (PO30-PO41): (delivery Monday-Wednesday only). Delivery calculated at checkout please contact us.
Postcodes PA & PH (Islands): Unable to deliver.

Minimum Order

To ensure that your order remains safe during transit we have a minimum order weight of 5kgs.
We are unable to despatch orders of less than 5kgs, sorry! You may however, live near a LUNA & me stockist. Please see our stockist page for more information.